Can I Change the Delivery Address After Placing My Order?Updated a month ago

We kindly ask you to double-check your address details before completing your order to ensure everything is accurate.

If you’ve accidentally entered the wrong address, please email us right away at [email protected] and we’ll do everything we can to assist you.

Is it Possible to Change the Delivery Address After My Order Has Been Dispatched?

Once your order has been dispatched, we’re unable to make or request any changes to the shipping address. This is due to strict policies set by shipping carriers for security reasons.

What Can I Do if My Order Is Being Shipped to an Incorrect Address?

1. Contact the Carrier via Your Tracking Link

If delivery hasn’t yet been attempted, you might be able to contact the shipping carrier directly using your tracking link to request an address change. Please note that this depends on the carrier’s policies and may not always be possible.

2. Arrange for Redelivery

If a delivery attempt fails, you can usually coordinate with the carrier through your tracking link to schedule redelivery at a suitable time or location.

What Happens if My Package Is Returned to Sender Due to an Unsuccessful Delivery Attempt?

If your package is returned to us, email [email protected] and we’ll work with you to resolve the issue as quickly as possible.