You can speak to Amy through our online chat feature. If she's unavailable, leave a message and Amy will get back to you as soon as possible.

If you've got a question that you can't find the answer to, we'd love to hear from you. Get in touch and we'll do our best to help.

We aim to respond to all queries within 48 hours of receipt. If your enquiry has been raised over a weekend or Bank Holiday some additional time may be needed.

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BASE SKNCARE

We provide Free 48-hour tracked delivery on all orders and your items will arrive within 2&#x2013;4 working days.If you need your order sooner, you can upgrade to 24-hour tracked delivery (1&#x2013;2 working days) for just &#xA3;2.99.At the moment, we only ship to the UK, Guernsey, Isle of Man and Jersey. Be sure to subscribe&#xA0;<a href="https://www.baseskncare.co.uk/pages/sign-up" rel="noopener noreferrer" target="_blank">here</a>&#xA0;to stay in the loop about our future shipping plans!A few things to note:<ul><li style="font-size: 16px; line-height: 2;">Delivery timeframes are based on working days and do not include weekends or Bank Holidays.</li><li style="font-size: 16px; line-height: 2;">We aim to dispatch all orders within 48 hours.</li><li style="font-size: 16px; line-height: 2;">Once your order is dispatched, you&#x2019;ll receive a confirmation email with a live tracking link to follow its journey.</li></ul>

We provide Free, tracked 48-hour delivery on all orders and your items will arrive within 2–4 working days. If you need your order sooner, you can upgrade to 24-hour tracked delivery (1–2 working days) for just £2.99.

Shipping Information & Delivery Times

Shipping & Delivery

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About Amy

Is BASE Vegan & Cruelty Free?

Do BASE Products Contain Parabens & Sulphates?

Do BASE Products Contain Fragrances?

Are BASE Products Safe to use During Pregnancy or While Breastfeeding?

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About BASE

The 5 Minute Kit

TLC Roller

Pin Perfect

The Everything Oil

Super Youth Serum

Miracle Eye Complex

One Cream Wonder

Sunbeam Cream - SPF 50

Overnight Glow Drops

Dream Clean Cleanser

So-Soft Face Cloths

BASE Products

FAQ’s

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BASE Rewards

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My Account

Tracking Your Order

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Shipping Information & Delivery TimesUpdated 2 months ago