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I’m Unable to Track My OrderUpdated a month ago

We’re sorry for any trouble! Sometimes tracking can take up to 24 hours to update after the package leaves us.

If your tracking number isn’t updating or working at all, please email us at hello@baseskncare.co.uk and we’ll be happy to help.

If tracking shows your item as delivered but you haven’t received it, let us know within 24 hours of the update, and we’ll look into it for you right away.

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